Privacy Policy
Thank you for considering purchasing neocomar organic products! We are committed to providing you with high-quality organic products that meet your needs and exceed your expectations. However, if for any reason you are not completely satisfied with your purchase, we have a return policy in place to ensure that you are completely satisfied with your shopping experience.
Our return policy is as follows:
Eligibility for Returns: All neocomar organic products are eligible for return within 30 days of purchase, provided that they are unopened and in their original packaging.
Refund: Once we receive your returned product, we will inspect it to ensure that it is in its original condition. If everything is in order, we will refund your purchase price (minus any shipping and handling fees) to your original method of payment.
Exchange: If you would like to exchange your neocomar organic product for a different one, please contact us to arrange the exchange. We will send you the new product once we receive the original product back from you.
Return Shipping: Customers are responsible for the cost of return shipping. However, if the return is due to an error on our part (e.g., wrong product shipped), we will cover the cost of return shipping.
Exceptions: Please note that some neocomar organic products are not eligible for return, such as those that have been opened or used, or those that have been purchased from a third-party seller.
If you have any questions or concerns about our return policy, please do not hesitate to contact us. We are here to help you with your neocomar organic products purchase and want you to be completely satisfied with your shopping experience.